Claes Fornell Best Sellers
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference (Hardcover) newly tagged "claes fornell"
By Claes Fornell
Buy new: $23.89
43 used and new from $0.39
Customer Rating:
First tagged "claes fornell" by D. Moulton "BookmanNYC"
Customer tags: analytics(2), crm, cfi, asci, service, customer satisfaction, customer, business, claes fornell, customer service
